We deliver worldwide with tracking.
All orders are expertly packaged, prepared, and shipped within 2-3 business day of ordering. We offer the below shipping methods:
a) Free Standard Shipping: ~ 20 to 30 business days*
b) Priority Shipping: ~ 14 to 20 business days*
*Shipping cost has slightly increased due to the heavy impact to airlines globally during this recent epidemic outbreak. Thank you for your understanding.
Depending on your location, you may receive items much earlier.
All orders are shipped with the tracking number so you can track it every step of the way! Occasionally, packages may be faced with delays beyond our control such as customs or postal delays.
You can order your items with confidence.
We are using the top-quality 3rd party payment processors and payment gateways. All payments made through our store are under top-quality security and data protection.
We are confident that you will love your items!
In the very unlikely occurrence that there are damages with your item; we offer a 30-day unconditional money back guarantee.
Refunds & Returns are easy, simply contact us to report for a defect with image proof. We'll get you a replacement or refund in a snap!
Q: "Does It Hurt?"
A: Not really. Those knobs and groves are ergonomically designed to be placed on the muscles knots. BR Neck Reliever uses gravity and your own body weight to create the pressure. Nothing Fancy. No electricity, no motors. If you feel the tension or pain using it, it proves that your neck has been holding that much pressure over the years. Use BR Neck Reliever regularly on a sofa while sitter or on a bed while rested. It will help your neck release stress & tension.
Q: "Can we take a nap on this neck massager?"
A: Yes, but.. We do not recommend it. It’s because constant pressure that’s applied for more than 10 minutes on the same spot is never good. It will affect the muscles too significantly in a short period of time. Moderation is the key!
Q: "I have a herniated disc on my neck spines. Can I use it?"
A: BR Neck Reliever is designed to relieve neck muscles, not to treat problems or ailments in the neck spines or disc. Treating a symptom is an art. It’s like learning how to ride a bicycle. Practice makes perfect. Please do not force your body to change in a short time. Take your time. Be patient. Trust your body. It will take you there.
Q: "Can you use it while sitted?"
A: Yes. BR Neck Reliever can be used in any chair with neck/back support. Use it between your breaks. It will give you the very relaxing time by releasing tensions on your neck.
Q: "Can I replace pillows with BR Neck Reliever?"
A: Not really.... maybe only for a nap... We do NOT recommend using it too long because it may cause the drastic changes in circulation, pressure, etc in the head/brain, causing headaches and dizziness.